Write Better English All articles
Professional Writing

Who's Actually Doing the Work in Your Sentences? The Answer Might Be Costing You

Write Better English
Who's Actually Doing the Work in Your Sentences? The Answer Might Be Costing You

Photo: professional person writing at desk laptop office confident, via cdn.britannica.com

Let's get one thing straight before we go any further: passive voice is not a crime.

Every few years, someone rediscovers the rule never use passive voice and declares it gospel. Grammar checkers underline passive constructions in blue. Writing coaches warn against it like it's a contagion. But here's what those blanket warnings miss—passive voice has legitimate uses, and eliminating it entirely would make a lot of perfectly good writing worse.

That said? There's a specific professional context where passive voice is genuinely hurting you. And most people are using it there constantly without realizing it.

A Quick Refresher on What We're Actually Talking About

Active voice: The subject of the sentence performs the action. The team launched the product ahead of schedule.

Passive voice: The subject receives the action, or the actor is removed entirely. The product was launched ahead of schedule.

Notice what disappeared in that second version? The team. The people who did the work vanished. The sentence is grammatically correct, but something important got lost in the translation.

Now multiply that across a cover letter, a performance review, or a pitch deck. Suddenly, you've written an entire document about impressive accomplishments where you—the person who did those things—are nowhere to be found.

When Passive Voice Actually Makes Sense

Before we get into the damage, let's be fair to passive voice. It earns its place in several situations.

When the actor is unknown or irrelevant. The server was taken offline for maintenance. Who took it offline? Doesn't matter. The passive construction is the right call.

In scientific and technical writing. The samples were analyzed under controlled conditions. Academic and research writing often uses passive voice to keep the focus on the process rather than the person, and that's a stylistic convention that serves a purpose.

When you want to soften bad news. Mistakes were made is famously evasive, but sometimes a little diplomatic distance is appropriate. Your application was not selected lands differently than We didn't choose you.

None of these are wrong. Context is everything.

Where Passive Voice Becomes a Problem

Here's where things get real. In high-stakes professional writing—the stuff that directly affects how others perceive your competence and value—passive voice consistently makes writers sound less confident, less capable, and harder to root for.

Cover Letters and Job Applications

This is where passive voice does the most damage. Look at the difference:

Passive: A 30% increase in customer retention was achieved during my tenure.

Active: I increased customer retention by 30% in my first year.

The first version sounds like the result just... happened. Like the universe aligned and retention went up. The second version makes clear that you drove that outcome. Hiring managers are looking for people who make things happen. Active voice shows that you are one of those people.

Performance Reviews and Self-Evaluations

Many professionals write their own performance reviews in passive voice because it feels more modest. Goals were exceeded. Projects were completed on time. Cross-functional collaboration was maintained.

Here's the problem: modesty has a cost. Your manager is reading dozens of these. The people who get promoted are the ones whose contributions are unmistakable on the page. Passive voice buries your impact. Active voice surfaces it.

I exceeded every quarterly goal by at least 15%. I delivered all three product launches on schedule. I built cross-functional relationships that reduced our project cycle time by two weeks. Same facts. Completely different impression.

Pitches and Business Proposals

If you're pitching a client, an investor, or a stakeholder, passive voice quietly undermines your authority. Results have been demonstrated across multiple industries sounds vague and defensive. We've delivered results in healthcare, retail, and financial services sounds like a team that knows what it's doing.

Investors and clients aren't just buying a product or service. They're buying confidence. Passive voice doesn't sell confidence.

The Before-and-After Test

Here's a quick exercise. Take any piece of professional writing you've produced recently—a LinkedIn summary, a project update, a cover letter—and run this process:

  1. Highlight every verb phrase. Look specifically for was, were, been, being followed by a past participle (was completed, were reviewed, has been implemented).
  2. For each one, ask: Who did this? Is there a person or team responsible for this action?
  3. If yes, rewrite the sentence to put that actor first.

You don't need to eliminate every passive construction. You're looking for patterns—places where you've repeatedly hidden the actor. Those are the sentences that need to change.

A Word About Tone

Some people resist active voice because it feels aggressive or boastful, especially in professional contexts. This is a real concern, and it's worth addressing directly.

There's a difference between confident and arrogant. I led the initiative that reduced costs by 20% is confident. I single-handedly saved the company is arrogant. Active voice doesn't require overclaiming. It just requires showing up in your own sentences.

If you've been conditioned—by culture, by gender norms, by workplace dynamics—to minimize your contributions, passive voice can feel like the safer choice. But safe writing rarely advances careers. Clarity does.

The One Habit That Changes Everything

Start asking one question every time you write a sentence about an achievement, a result, or an action: Who did this?

If the answer is you, say so. If the answer is your team, name them. If the answer genuinely doesn't matter, passive voice is fine.

That single habit—consistently putting actors back into sentences—will transform your professional writing from something that describes results to something that demonstrates ownership. And ownership is exactly what decision-makers are looking for when they're deciding who to hire, promote, fund, or trust.

Passive voice isn't killing your career on its own. But every time you let it erase you from your own accomplishments, you're doing the work of your competition for them.

All Articles

Related Articles

Stop Fixing Commas and Start Getting Results: The Real Secret to Emails That Work

Stop Fixing Commas and Start Getting Results: The Real Secret to Emails That Work

Say What You Mean: 50 Corporate Buzzwords That Are Killing Your Professional Reputation

Say What You Mean: 50 Corporate Buzzwords That Are Killing Your Professional Reputation

That Tiny Punctuation Mark Is Quietly Wrecking Your Professional Image